Privacy Policy
Introduction
At Ecoformance, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ecoformance.eco or use our Climate Edge platform. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or our services.
Information We Collect
Personal Information
When you register for our services, request a demo, contact our support team, or otherwise engage with us, we may collect:
- Name and contact information (email address, phone number, company name, job title)
- Account credentials
- Communication preferences
- Any other information you choose to provide
Usage Data
We automatically collect certain information when you visit, use, or navigate our website or platform. This information may include:
- IP address
- Browser type and version
- Device type
- Pages visited and features used
- Time and date of your visit
- Time spent on certain pages
- Referring website address
Comments
If you leave comments on our site, we collect the data shown in the comments form, and also your IP address and browser user agent string to help with spam detection.
Cookies
We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our site or services.
How We Use Your Information
We use the information we collect for various business purposes including:
- Providing, operating, and maintaining our website and services
- Improving, personalizing, and expanding our website and services
- Understanding and analyzing how you use our website and services
- Developing new products, services, features, and functionality
- Communicating with you for customer service, updates, and marketing purposes
- Finding and preventing fraud
- For compliance purposes, including enforcing our Terms of Service
Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically.
For users of our Climate Edge platform, we retain account information and associated data according to our Terms of Service and applicable contract terms.
Data Security
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards, no security system is impenetrable, and we cannot guarantee the security of our systems 100%.
International Data Transfers
Your information may be transferred to, and maintained on, computers located outside of your country where data protection laws may differ. If you are located outside of the country where our servers are located and choose to provide information to us, please note that we transfer the data to the location of our servers and process it there.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, such as the right to:
- Access and receive a copy of your data
- Rectify or update your data
- Request deletion of your data
- Object to processing of your data
- Request restriction of processing your data
- Data portability
To exercise these rights, please contact us using the information provided in the Contact Us section.
Third-Party Websites
Our website may contain links to third-party websites and applications. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Children's Privacy
Our services are not intended for use by children under the age of 16. We do not knowingly collect personally identifiable information from children under 16.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.
Contact Us
If you have questions or comments about this policy, please contact us at info@ecoformance.eco
Last Updated: July, 2025